Recovery Innovations Arizona

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Recovery Innovations of Arizona (RIAZ), formerly known as META Services, was founded in 1990 with programs throughout Maricopa County, an area with a population of over 3.4 million people. Recovery Innovations of Arizona provides services to over 10,000 adults with serious mental illness and substance use issues. Annual revenues of $12 million come from the State of Arizona Department of Health Services through a contract with the Regional Behavioral Health Authority for Maricopa County, the Arizona Rehabilitation Services Administration, and the U.S. Department of Housing and Urban Development. With headquarters in Phoenix, AZ at 2701 N. 16th Street, Recovery Innovations of Arizona programs are accredited by the Joint Commission on Accreditation of Healthcare Organizations.

During the past several years, Recovery Innovations of Arizona has undergone an organizational transformation. The key ingredients in this transformation include:

  • Implementing a recovery mission in all our programs. Our recovery pathways have been the benchmark for transformation.
    • Hope
    • Choice
    • Empowerment
    • Recovery culture
    • Spirituality; meaning and purpose
  • Extensive recovery training for all staff.
  • Rewriting policies to support the mission of recovery and the recovery pathways.
  • Integrating peers on all our service teams. The new discipline of Peer Support Specialist was created and today 70% percent of our 275 person work force are Peer Support Specialists working in dedicated peer positions.
  • Reconfiguring traditional services to educational interventions.
  • Developing programs of self-help and mutual support.

For a discussion of the transformation in our services see Anthony, William and Ashcraft, Lori. A Story of Transformation; An Agency Fully Embraces Recovery. Behavioral Healthcare Tomorrow, April 2005.

Recovery Innovations of Arizona's outpatient programs are grouped into crisis support, peer support and self-help, recovery education, peer training and employment, and community living.

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The Joint Commission

RIAZ is a Joint Commission accredited agency.

The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints by clicking on the link above or calling 1-800-994-6610.