Recovery Innovations of Arizona Programs
Crisis Support.
Psychiatric Recovery Center West. With annual revenues of over $3.5 million, PRCW has 5,000 admissions annually. Although the Center serves as Title 36 screening agency for emergency involuntary hospitalization in Maricopa County, the goal of PRCW is to divert people from inpatient hospitalization and communicate the message of hope and the possibility of recovery. Since the implementation of a recovery mission, hospitalizations have decreased to the current rate of 4%.


Staffing is a full multi-disciplinary team; physicians, RNs, Community Support Specialists, Behavioral Health Technicians, and Peer Support Specialists. One-third of the people seen are brought by law enforcement and approximately 20% are involuntary. Three years ago Recovery Innovations of Arizona adopted the goal of eliminating seclusion and restraint; to serve all people regardless of their state of upset without resorting to violent interventions. This goal of zero restraint and seclusion has been fully realized. This has become our demonstration that the “impossible is possible” creating an environment in which each person is treated with respect, compassion, and dignity.