Recovery Innovations North Carolina

Recovery Innovations North Carolina was incorporated in 2007 as a non-profit organization as part of the Recovery Innovations (formerly META Services) companies. Recovery Innovations, through its local non-profit corporations, offers a range of recovery based services in Arizona, California, North Carolina, Virginia and Pennsylvania. Recovery Innovations has developed an international reputation for recovery based practices and programs with the creation of a service delivery model that highlights peer support as the demonstration that recovery from mental illness and/or addiction is possible. In order to stay on track with recovery and wellness values, Recovery Innovations uses a wellness based approach instead of the traditional illness based approach. The focus is on strengths and is person-centered. The following principles, "Pathways to Recovery", guide the development of all Recovery Innovations services:

  • Hope.  Hope is the beginning. It's a thought that things can get better, a feeling of courage with a spark of new energy. Hope creates a "turning point" and means, "I can have dreams". It's a vision of a better future; learning to focus on the positive.
  • Choice.  Recovery is a choice. Making choices is how we can discover who we are. We have the right to make choices even if it involves taking risks. This is how we learn; from our own experience. In fact, we are the experts in our own care. We do best when we choose our services, our service provider and our service plan.
  • Empowerment.  Recovery is the person's job. We resist taking the power by doing "to" or "for". Give the person the lead role. Creating a "valued role" promotes empowerment. Promoting self-advocacy supports each person in taking the lead and not giving their power away.
  • Recovery Culture.  Healing happens in relationships. We value and nurture relationships based on kindness and mutual respect. Maintaining a positive "level of consciousness" of compassion and caring helps to create a "community" with valued social roles for everyone and to celebrate diversity.
  • Spirituality: Meaning and Purpose.  Connecting within and beyond the self helps move recovery forward. When we find our own answers to the mystery of spirit we develop spiritual competence.


With these "Recovery Pathways" as the foundation, Recovery Innovations has discovered how the following principles and practices "create recovery opportunities".

  • Peer Specialists. As a new discipline in all services, are a powerful tool for communicating the message of hope and choice. Through personal experience, they are able to engage people who have not been willing to accept services and supports. Peer Specialists are recruited, trained and employed to offer peer support and are incorporated into all staffing patterns, working in complimentary roles alongside other professionals.
  • Education. Believing that information is the catalyst for transformation, recovery classes and workshops teach the skills of self-help and self-advocacy.
  • Person Centered Planning is used to achieve maximum recovery. Recovery is a process and therefore, relapse is not perceived as a "failure" but rather an "opportunity" to learn and grow.
  • Active engagement is used to resolve the crisis as close to the home as possible. Since the level of the crisis often expands to match the intensity of the setting, home-based interventions are always preferred to help reduce the severity and and length of the crisis.
  • A philosophy of no-force first in all services that offer individuals served a range of choices before their behavior reaches a point where coercion and involuntary intervention is required.

Using these pathways and principles to guide program development, project operation and individual service delivery has kept us true to our mission:

Creating opportunities and environments that empower people to recovery, to succeed in accomplishing their goals and to reconnect to themselves, others and meaning and purpose in life.




The Joint Commission

The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints by clicking on the link above or calling 1-800-994-6610.